The award represents much more than a statuette. It is the epitome of success that will be written in golden letters into the history of e-commerce in Serbia. All your overtime work and every drop of sweat is highly valued, so we want to reward and share your commitment and hard work with the world at the Hot Spot eCommerce Awards 2021.
Companies can participate in the selection for 19 awards within 3 categories. Each of them carries special value and importance, because our industry is made up of fascinating participants, brands and startups from different fields without which e-commerce would not be what it is today.
By participating in the event, the companies will gain better visibility and recognition on the market, and the title of champion will further benefit their growth and development in the field of online commerce. We want to gather best that Serbia and the region have, and that is – you!
The application deadline is November 30th at 11:59 p.m.
Below you can read more about the categories and individual awards that will be awarded at the ceremony on December 15th.
As the name of the category suggests, we are looking for 9 online business champions in Serbia. These awards are a homage to the bravest and most determined, who worked tirelessly even when the whole world stopped. Thanks to them, today we have an industry that is growing faster than ever before.
eCommerce Champion 2021 (Not for Entry)
The award will be given to a company that has achieved fantastic results in the field of e-commerce in the current year. The judges will compare companies in several business sectors to crown the overall winner for 2021.
All candidates who have applied for one of the awards are shortlisted for the eCommerce Champion award.
App of the Year
For this award, we are looking for the best e-commerce application in our region. Some of the criteria to be evaluated are design, user interface, creativity and originality.
eCommerce Innovation Award
The award is intended for a company that has successfully integrated new technologies into its e-commerce platform and thus greatly improved the user experience and customer satisfaction. Applications are open to all brands that have implemented an innovative tool, product or service in their online business.
Extraordinary Online Payment Experience
The award is intended for a company that has provided its customers with a flawless experience when shopping online for the past 12 months.
Best eCommerce Loyalty Program
For this award, we are looking for a unique loyalty program, which is designed to retain existing and gain new e-commerce customers through various content and incentives.
eCommerce Startup of the Year
All the big companies once started as startups. Therefore, we want to reward and support innovative ideas and goals that indicate great success in the future.
Only companies that are not older than 18 months can apply.
Best Service Provider
For this award, we are looking for the service provider who has delivered impeccable service to its customers when it was most needed.
Best Innovation in eCommerce Delivery/Logistics
The quality of online shopping largely depends on delivery and logistics. That is why we intend to award a company that has successfully integrated new technologies and solutions in this area in order to improve the user experience.
Best Digital Campaign
This award is intended for the best digital campaign that improved visibility of eCommerce.
We have carefully selected 9 sectors and awards with which direct competitors in the market will contend. While each in its own way helps in developing online shopping, the jury will award prizes to those companies that have demonstrated outstanding success in the digital world.
Fashion Online Store of the Year
The award will be given to the best online store in the field of fashion. All companies that sell clothes, shoes, jewelry and fashion accessories can apply for this award.
Beauty, Health and Wellbeing Online Store of the Year
The award is intended for an online store that has achieved first-class results in the field of health and beauty. All companies that sell cosmetic products, medicines, pharmaceutical products, as well as different types of treatments can apply.
Sportswear Online Store of the Year
The award will be given to the best store in the field of sports equipment. Companies that sell online sports equipment, products for sports recreation and leisure can apply for this award.
Consumer Tech Online Store of the Year
For this award, we are looking for the best online store in the field of consumer electronics during this year. All companies that sell mobile phones, computers, televisions, home appliances, and game equipment can apply for this award.
Food & Beverage Online Store of the Year
Due to the new circumstances, the food and beverage sector has reached unprecedented heights, and this award is intended for the most successful in that branch. The application is open to all companies that sell food and beverages online – manufacturers, suppliers, restaurants, bars.
Home & Office Online Store of the Year
“Home” has become synonymous with “office” for many people in the last 12 months, which is why this area has made phenomenal progress. The jury will choose the best, and for the selection of this award all online stores that sell home and office furniture, “DIY” furniture, and antiques can apply.
Travel & Entertainment Online Store of the Year
For this award, we are looking for the best online store in the field of travel and entertainment. All companies that provide services of outdoor recreation activities, airlines, car rentals, cruise lines, hotels, railways, travel insurance, package tours and other relevant services, can apply for this award. (This includes all travel agencies, airline companies, booking agencies and festivals)
Kids Fashion & Toys Online Store of the Year
The award will be given to the best online store in the field of kids fashion and toys. All companies that sell children clothes, shoes, fashion accessories and toys can apply for this award.
Luxury Online Store of the Year
The award will be given to the exceptional online store in the field of Luxury selection. Entry is open for all online stores that sell Luxury clothes, shoes and accessories.
Awards for special achievements deserve a special place. We have created 3 subcategories that include the most diverse and important contributions that have raised our industry to a higher level.
The Most Represented Retail Chain Online
The award will be given to the most represented large retail chain on the Internet. All major retail chains that sell their products online can compete for this award.
The Special Contribution of eCommerce Development (Not for Entry)
For this award, we are looking for the organization whose business had the greatest impact on the development of e-commerce on the territory of Serbia. All companies that believe that they have in any way contributed to the improvement of online shopping in our country can apply for this award.
Making People Happy Award
The Award will be given to the company with the best user experience. Entry is open for all companies that work on providing better customer experience by creating great offers, remarkable payment methods and creative marketing campaigns.